A Fi Wi Business.
Service a fi wi business. Come hear from the people experiencing it, delivering it, thinking about it — and sometimes just trying to figure it out. This is where TLCJa brings service conversations to life through interviews, stories, observations and Shafae’s own takes on what better service can look like.
Watch, reflect, share.
Expert Conversations
Conversations with people who study, teach and live service.
Service Stories
Real people and businesses, and what their experience teaches us.
Voices & Big Questions
Young people, everyday Jamaicans and the questions we should be asking.
Moments & Milestones
Service lessons from the days and seasons that matter to Jamaica.
Not every story is about bad service.
We celebrate people doing service well, look at the context behind the experience, and always leave you with something useful to take away.
Have a service story we should hear?
Frontline worker, business owner or customer with something to say — we want to talk to you.
Keep the conversation going.
Explore how TLCJa works with organizations — or find something from the store to take home.